Important changes to the insurance and collision repairer relationship.  

The MTA held a BRD division meeting in Mt Gambier last month, with 13 members in attendance, to discuss issues relating to insurance companies. This included the important issues such as the ‘real time’ quoting system as compared to OEM estimates and commonly quoted repair times. Manufacturers, repairers and insurance companies all have different views on repair times which is frustrating and creating a problem for many members. 

With many issues facing the collision repair industry, further BRD meetings will be held in Adelaide to discuss the Code of Conduct and other industry pressures. 

On another note, QBE Insurance Australia recently announced it is expanding its Accredited Smash Repairer (ASR) network to locations in metropolitan and regional Australia and called for repairers to express interest in a Request for Proposal (RFP) last week. Targeted locations in South Australia include Adelaide and Mt Gambier. For those who registered their interest, QBE is sending a standard template to be completed and returned during the period 13 – 27 October 2017. The tender process will be based on a repairer’s ability to provide repairs to passenger vehicles and their ability to support all QBE’s distribution partners. 

The new panel is expected to be in place by 1 March 2018. 

The MTA recommends seeking independent financial advice before entering into specific trade agreements. MTA members must consider their market position before deciding whether this opportunity is financially viable for them.